Articles in the Call Center Category
Call Center, Customer Service, Non Profit, Sales »
SUMMARY
Performs a variety of recruitment, general administrative and call center functions to support ESA’s Membership & Chapter Relations Department in the execution of plans to meet member recruitment and retention goals. Provides phone and sales support in an effort to expand brand awareness, product purchase and program participation.
ESSENTIAL FUNCTIONS: DUTIES & RESPONSIBILITIES
? In conjunction with the Member Service Manager, establishes specific recruitment goals and strategies for all membership categories and work to exceed those goals.
? As directed by the Member Service Manager, conducts research in order to understand current member needs …





